We love working with businesses or individuals seeking to add their own artwork or logo to our line of products. Our process is easy: you place your order and submit your artwork, and we send a digital proof within 1-2 business days for your approval. Once approved, your order will be sent to production and shipped from our facility in Merrillville, IN. See our current shipping times here.

A one-time $50 setup fee is required at purchase, and many products require a minimum purchase of 12 (excluding bar mirrors; please see each product description for exceptions). With our easy to follow guidelines, we can ensure a quality engraving on your product/s.

Business Logos

Our preferred format for business logos is vector format (eps., .svg, .ai). A vector file is working file made of editable objects and shapes combined. Vectors allow for flexibility and ability to scale up or down without any distortion. Most businesses should have their logo saved in vector format.

However, if you are unable to obtain a vector of your business logo, we are able to work with flat file formats such as .jpegs, .pngs, .gifs, etc. Flat file formats are made of uneditable pixels, making them more difficult to scale up or down. Flat images must be 200 DPI resolution and 1000px wide and tall to produce a quality engraving on our end.

Personal Custom Artwork

Again, vector format (eps., .svg, .ai) is preferred as it is easy to work with, but it is not required. Flat file formats (.jpegs, .pngs, .gifs, etc.) are acceptable at 200 DPI resolution and 1000px wide and tall. On your computer desktop, you are able to see this information under file properties, details tab. Artwork cannot be trademarked and must not have a watermark. Artwork that includes any profanity, or that may be offensive/vulgar in nature will not be accepted. Your order will automatically be cancelled and refunded at the sole discretion of Lifetime Creations.

Many online resources are available for general vector and flat images, but we advise against using images that are too detailed. Vecteezy.com is a great source for FREE stock vector images that we will almost always be able to work with. Shutterstock.com is also another great source, however images and vectors must be purchased by the customer. Otherwise a quick Google image search including “vector” filtered by “labeled for reuse” will provide usable images.

Frequently asked questions:

I provided this artwork, but are you able to change part of it?
Possibly. This would need to be addressed on a case by case basis, as not all artwork is the same. If you have any questions about if artwork will be acceptable prior to purchasing, feel free to contact us at support@lifetimecreations.net.

I’d like a bar mirror with an airplane (or other generic image we do not have on file), can you do that?
Yes. We ask that you provide the artwork to us, but there are many online resources for stock images you can use (vecteezy.com, shutterstock.com, etc.). We DO NOT engrave images with a watermark or trademarked images.

My image has a watermark, can you remove it to be used for my bar mirror?
No. You would need to purchase the image without the watermark from the original source.

Can you engrave my favorite sports team’s logo?
No. We cannot engrave any image that is trademarked (unless you own the rights to the image).

Can you engrave this photograph?
No. Photographs vary significantly in quality and more often than not do not produce distinct, clear engraving results.

I don’t have a high resolution image for the artwork, can you use this?
Possibly. We are able to use smaller images on a case to case basis, but we CANNOT guarantee a quality engraving will be produced. We will tell you in advance if we think the engraving won’t be clear.

Can you engrave my logo in color?
No. The engraving will be in the color as shown in the product image. By engraving, we are removing the surface of the product to reveal the material underneath.

Can I order one luggage tag with a custom logo?
No. Most of our custom artwork products require a minimum purchase of 12 (please see each product description for exceptions). At 12, you will receive a bulk discount.

Can I see a digital proof of how my logo will look on the product before purchasing?
No. Because of the setup involved, we ask for your purchase prior to doing any work. Once purchased, you will receive a digital proof within 1-2 business days.

Can I order 25 tumblers now with my logo, and 25 tumblers with my logo at a later date?
Yes. There is a one-time $50 setup fee for custom artwork. The fee would apply to the initial order. We then keep your artwork on file on our end. Any order with identical artwork placed later would be processed without a digital proof.

If you’re still unsure or have any other questions regarding custom artwork, contact us at support@lifetimecreations.net.